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TAPiTAG - JIM Digital Services

Case Study

TAPiTAG: Driving Business Growth Through Strategic Targeting

Stepping aside from a traditional media-centric plan, our strategy centred on identifying the right audience and diversifying media spend to drive stronger performance KPIs.

49
First-time Customers
52
Avg. Order / Month
42
Total Sales
45
Total Orders
Project Snapshot

Overview

Driving business growth through strategic targeting.

TAPiTAG

Driving Business Growth Through Strategic Targeting

  • Identify the right audience
  • Diversify media spend to improve performance
  • Utilise data efficiently to build multiple audience sets
  • Tailor tactics to engage distinct demographics
Our challenges

What was holding performance back

Audience segments that were narrowly focused were yielding less impactful results.

  • Audience segments were too narrow to scale impact
  • Ineffective distribution of media spending reduced conversions
  • Less than ideal frequency distribution impacted performance KPIs
The Approach

Audience-first strategy + diversified spend

Stepping-aside from traditional approach of media-centric strategy, our strategy centred on identifying the right audience and diversify media spends.

  • Efficient data utilization
  • Development of multiple audience sets
  • Tailored tactics to compellingly engage distinct demographics

What we delivered

Audience Segmentation

Multiple audience sets built from performance data and behavioural signals.

Tailored Tactics

Messaging and placements tailored to distinct demographics and intent.

Performance Optimisation

Continuous optimisation against conversion and frequency KPIs.

Media Spend Diversification

Improved distribution across channels to increase conversion impact.

Outcomes

Our Success

Measured improvements delivered for TAPiTAG.

49
First-time Customers increased by
52
Average order per month increased by
42
Total Sales Increased by
45
Total orders increased by

“Stepping aside from a traditional media-centric approach helped us unlock stronger results by focusing on the right audiences and optimising spend across channels.”

Marketing Lead
TAPiTAG
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