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Spatzwear - JIM Digital Services

Case Study

Spatzwear: Effectively Improving ROI & Reach with Integrated Approaches

We identified the most effective revenue paths, rebuilt the account around high-intent audiences, and re-engaged users across lower-funnel channels to unlock profitable growth.

123
First-time Customers
95
Online Store Sessions
32
Average Order Value
147
Total Orders
Project Snapshot

Overview

Effectively improving ROI and reach with integrated approaches for Spatzwear.

Spatzwear

Effectively Improving ROI & Reach with Integrated Approaches

  • Determine the best revenue-generating paths
  • Develop a plan to boost conversions and optimise ROI
  • Re-engage high-intent users across lower funnel channels
  • Align ad spend with quality traffic and conversions
Challenges

Why performance had plateaued

Inadequate use of advertising money resulted from a lack of smart channel insights, and a generic strategy across all users made it harder to scale revenue.

  • Inadequate use of advertising budget across channels
  • Generic messaging for users browsing a wide range of products
  • Difficulty scaling business income without clearer paths to purchase
The Approach

Define winning paths, then scale them

Objective was set to determine the best revenue-generating path and then develop a plan to boost conversion, enhancing marketing efforts and optimising return on investment.

  • New account structure deployed with audience segments focused on ATC users
  • Re-engaged exposed and highly-intent audiences via Google Search and Meta
  • Emphasis on quality traffic and lower-funnel conversions

What we delivered

Revenue-path Mapping

Identified the most effective paths from discovery to purchase to guide spend.

New Account Structure

Deployed a structure focused on high-intent segments like ATC users.

Lower-Funnel Re-engagement

Re-engaged exposed users with tailored messaging across search and social.

ROI Optimisation

Aligned media investment with the channels and audiences driving the highest returns.

Outcomes

Our Success

Measured improvements delivered for Spatzwear.

123
First-time Customers increased
95
Online store sessions increased
32
Average Order Value increased
147
Total Orders Increased

“By understanding where our customers were most likely to buy and refocusing spend there, we saw a step-change in both revenue and efficiency.”

Ecommerce Lead
Spatzwear
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